Case Study: Bringing Practices Back to Life

A growing multi-location medical group reached out to Centriix for a Free Practice Analysis after experiencing revenue inconsistencies and staffing challenges across sites. Our audit uncovered documentation errors, delayed charge entries, and significant claim leakages that were affecting overall cash flow. With a scalable team and streamlined workflows, Centriix quickly took over the RCM process, standardizing billing operations across all locations, ensuring accurate coding, and reducing claim delays. Our hands-on support helped stabilize revenue while easing the administrative burden on their internal teams. In just six months, the group saw a steady 11% increase in collections, recovering over $92,000 in previously lost revenue without adding new staff.

Clinic Administrator, Orthopedic Center

"Our revenue is stable, our admin teams are less overwhelmed, and our processes finally feel under control."

Practice Manager, Multi-Location Dental Group

“Since partnering with Centriix, our insurance verification process has become faster and far more accurate. Across all three of our Trinity Dental locations, we’ve reduced patient check-in times by over 30% and lowered claim rejections due to eligibility errors by nearly 40%. It’s made a real difference in our front office efficiency and the overall patient experience.”

2 Comments

  • Joel Pearson

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