On-Demand Medical Admin Support for Modern Practices
Centriix’s Virtual Medical Assistance (VMA) services provide remote administrative and clinical support to keep your practice running smoothly. Our trained virtual assistants handle a wide range of tasks—from scheduling and prior authorizations to telehealth support and patient follow-up—allowing your team to focus more on care and less on paperwork. By offloading time-consuming tasks to our HIPAA-compliant virtual team, your practice gains productivity, reduces overhead, and improves patient experiences.
Virtual Support Services We Offer
01
Appointment Scheduling
Our virtual assistants manage inbound and outbound appointment scheduling, confirmations, and cancellations—keeping your calendar optimized.
02
Insurance Verification & Authorization
We handle insurance checks, benefits validation, and pre-authorizations, ensuring smooth claim processing.
03
Telehealth Coordination
From initiating virtual calls to troubleshooting tech issues, we ensure seamless telehealth experiences for providers and patients.
04
EMR Documentation & Scribing
Our trained VAs assist with charting, SOAP notes, and EMR updates in real time or post-consultation.
05
Patient Follow-Up & Reminders
We call or message patients for follow-ups, prescription refills, lab result notifications, and care plan adherence
06
Front Desk Support
Our VAs can act as your digital front office, handling calls, form fills, and inquiries with professionalism and care.
Our Virtual Assistance Process
Why Choose Centriix VMA Services?
HIPAA-Compliant & Secure
All communications and records are fully compliant with patient privacy laws.
Healthcare-Specialized VAs
Our assistants understand clinical workflows and medical terminology.
Cost-Effective Staffing
Reduce in-office overhead and scale support based on your needs.
Improved Patient Access
Faster response times and better coordination improve patient satisfaction.
Custom Task Allocation
You define the scope—whether it’s front desk, billing, scribing, or coordination.
Numbers That Matter
At Centrixx, we empower businesses with smart solutions that simplify complexity and drive growth. Combining advanced technology with industry insight, we help clients stay ahead in a changing world. Our mission is to deliver reliable, scalable solutions while building lasting partnerships for long-term success.
Reduction in Admin Time
Increase in Patient Follow-Up Completion
Patient Satisfaction with VA Interactions
Lower Cost than Hiring Full-Time In-Office Staff
Schedule a Demo
Want to see how Centriix can optimize your practice with automation and workflow improvements?
